PTS Documentation
Blank Screen in Internet Explorer
Known Issue: A blank screen appearing when creating a new record, or at the print screen, is a result of using an older version of Internet Explorer.
Example:
From within Internet Explorer navigate to the 'Tools' icon in the navigation toolbar menu, or select Alt + X from the keyboard
Select 'Compatibility View Settings'
- Select PHConnect.com from the list of 'Websites you've added to Compatibility View:'
- Click Remove
- Ensure that both the ‘Display intranet sites in Compatibility View’ and ‘Use Microsoft compatibility view’ are not selected.
- Click Close
Contact Us: support@parkertracking.atlassian.net