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Known Issue: A blank screen appearing when creating a new record, or at the print screen, is a result of using an older version of Internet Explorer.

Example:

From within Internet Explorer navigate to the 'Tools' icon in the navigation toolbar menu, or select Alt + X from the keyboard

Select 'Compatibility View Settings'

Select PHConnect.com from the list of 'Websites you've added to Compatibility View:'
Click Remove
Ensure that both the ‘Display intranet sites in Compatibility View’ and ‘Use Microsoft compatibility view’ are not selected.
Click Close

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