Enable Loftware Event Logging

 
1: Stop Loftware Services

Navigate to the 'Start Menu.'
Select 'Control panel.'
Go to:

1. Administrative tools
2. Services
3. Loftware Web Listener
4. select Stop
5. click Apply
6. select OK

2: Web Listener - Configuration

Navigate to the 'Start Menu.'

Go to: All Programs | Loftware Clients | Web Listener – Configuration.  
 

Log Configuration:

1. Select the check box for Enable Interactive Log
2. Select the check box for Enable Event Message Log
3. Select Apply
4. Click OK
   
   
   
   
   

3: Web Listener - Interactive

Navigate to the 'Start Menu.' 
 

All Programs | Loftware Clients | Web Listener - Interactive 

1. Select Start
2. Check for errors: copy any errors that are listed in the text box
3. Click Stop 
4. Select Exit
    

 ^{Email the copied error to  PTS_US@parker.com with the Subject: Web Listener Error.} 

4: Start Loftware Services

Navigate to the 'Start Menu.' 
Select 'Control panel.'
Go to:

1. Administrative tools
2. Services
3. Loftware Web Listener
4. Select Start
5. click Apply
6. select OK

      It is a PTS recommend best practice to select 'Automatic' as the Startup type in Loftware.